❓ Help Center

To place an order:

• Browse products and click "Add to Cart"
• Review your cart and proceed to checkout
• Enter shipping and payment details
• Confirm your order

You'll receive an order confirmation email immediately.

Orders can be modified or cancelled within 1 hour of placement. After this, the order enters processing and cannot be changed. Contact customer support immediately if you need to make changes.

No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, view order history, and enjoy exclusive member benefits.

There is no minimum order value. However, orders above ₹1000 qualify for free shipping. Orders below ₹1000 have a shipping charge of ₹50.

Free shipping on orders above ₹1000. For orders below ₹1000, we charge ₹50. Express delivery is available for ₹150 additional in select cities.

Standard Delivery: 5-7 business days
Express Delivery: 2-3 business days (select cities)
Delivery times may vary based on location and product availability.

Once shipped, you'll receive tracking details via email and SMS. You can also track your order by:

• Logging into your account and visiting "My Orders"
• Using the tracking link in your shipping email

Currently, we only ship within India. We're working on international shipping and will update soon.

We offer a 7-day return policy from the date of delivery. Products must be:

• Unused and in original condition
• With all tags and packaging intact
• Not washed or altered

Sale items and intimate wear are non-returnable.

To initiate a return:

• Log into your account
• Go to "My Orders"
• Select the order and click "Return"
• Choose return reason
• We'll arrange a free pickup

Once we receive and inspect your return, refunds are processed within 5-7 business days. The amount will be credited to your original payment method.

Yes! You can exchange for a different size or color. Select "Exchange" instead of "Return" when initiating the process. Exchanges are subject to product availability.

We accept:

• Credit/Debit Cards (Visa, Mastercard, RuPay, Amex)
• UPI (Google Pay, PhonePe, Paytm, BHIM)
• Net Banking (all major banks)
• Wallets (Paytm, PhonePe)
• Cash on Delivery (COD)

Yes, absolutely! All transactions are secured with 256-bit SSL encryption. We never store your card details. Payments are processed through PCI-DSS compliant gateways.

Yes, COD is available for orders up to ₹10,000. A small COD fee of ₹40 may apply. COD is not available for all pin codes.

If payment fails:

• Check your internet connection
• Ensure sufficient balance
• Try a different payment method
• Contact your bank if issue persists

If amount was deducted, it will be refunded within 5-7 business days.

Click "Account" in the top menu, then "Register". Enter your email and create a password. You can also sign up with Google for faster registration.

Click "Forgot Password" on the login page. Enter your registered email address and we'll send you a password reset link. Follow the link to create a new password.

Log into your account, go to "Profile" section, and update your name, email, phone, or addresses. Click "Save Changes" when done.

To delete your account, please contact customer support. Note that this action is permanent and all your data will be deleted.

Each product page has a "Size Guide" button. Click it to view detailed measurements. If you're between sizes, we recommend sizing up for comfort.

We strive for accuracy, but colors may vary slightly due to screen settings and lighting. Product descriptions include detailed information about materials and features.

Yes, popular items are usually restocked. Click "Notify Me" on sold-out products to receive an email when they're back in stock.

Care instructions are provided on each product page and on the care label. Generally, machine wash cold, tumble dry low, and avoid bleach. Delicate items should be hand-washed.